We heard you loud and clear — and we delivered. Patients can now schedule, reschedule, and cancel appointments directly from the MyNEOHealth Patient Portal. No more phone tag, no more back-and-forth. Your practice stays in full control, while your patients enjoy a seamless, self-service experience.

Every clinic is different — so we built this feature with full flexibility in mind. Here's exactly what your team gets to manage:

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CHOOSE WHICH APPOINTMENTS ARE BOOKABLE

Pick exactly which appointment type(s) patients are allowed to schedule through the portal. Full control, zero surprises.

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SET SCHEDULING TIMING RULES

Define how far in advance — or how close to the appointment — patients can book or make changes. Your rules, your timeline.

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DOUBLE-BOOKING CONTROL

Decide per appointment type whether double-booking is allowed. Keep high-demand slots flexible or locked down — your call.

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PER-APPOINTMENT-TYPE SETTINGS

Every appointment type gets its own unique configuration. For example: Chiropractic Adjustments, Follow-Ups — each one set exactly how you need it.

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Patients can now browse available times and book their own appointments — right from the portal, any time of day. No phone calls, no waiting. Instant confirmation and a frictionless experience from start to finish.

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Life happens — and now patients can handle it themselves. They can reschedule an upcoming appointment directly in the portal, reducing no-shows and last-minute calls to your front desk.

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Patients can cancel appointments on their own schedule — freeing up your team and opening slots for other patients automatically. Clean, simple, and keeps your calendar accurate in real time.

READY TO ACTIVATE PATIENT SCHEDULING?

Head to your Appointment Type Settings to configure your MyNEOHealth Patient Portal Scheduling rules for your clinic. Need a hand getting set up? Our support team is standing by.

NEO INNOVATIONS

Questions? Reach us at support@neoinnovations.com
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