Need a quick claim do-over? We’ve made it simple, fast, and stress-free 🙌

🧾 Void when it makes sense

·         You’ll see the Void option on claims with no payments applied

·         If a payment exists, the void option stays tucked away (nice and clean!)

🔄 Instant rewind magic

·         Void a claim and all associated charges automatically return to Unbilled Charges

✏️ Fix it your way

·         Edit those charges as needed — correct, adjust, perfect ✨

🚨 Quick reminder

·         After voiding in NEO, be sure to reject or delete the claim in ClaimMD

📤 Back in business

·         Resubmit the claim using your usual workflow

·         Reconcile later like you normally would — nothing new to learn!

Fewer headaches. Faster fixes. More control 🎉

We made a subtle update that sets the stage for bigger things ahead:

·         You can now archive case types instead of closing them

·         This keeps things cleaner and more flexible behind the scenes

·         While it’s a small shift today, it’s laying the foundation for future enhancements to your billing experience

A little organization now, a lot of magic later ✨

 

We’ve added Current Insurance Balance to receipts to make things crystal clear:

·         Easily see what the patient balance is vs the insurance balance

·         Less confusion, fewer questions, smoother checkout moments

·         More transparency for patients, more confidence for your team

Small detail. Big clarity 💡